Customer Relationship
Through this service, your company is able to optimize the customer relationship process, managing both contact center and web experience.
Customer Service
|
SAC
SAC Presencial
SAC Web
|
Telesales
|
Inbound
Outbound
|
Customer Experience Management
|
Auditing
Monitoring
Surveys
Hidden client
Business Dashboard
Social Network Planning
Social Network Monitoring
|
Credit Risk Management
|
Customer Acquisition
Credit Portfolio Management
Credit Recovery
Fraud Prevention
|
Contact Center Infrastructure
|
Attendance position Infrastructure
|